Shipping & Returns

 

Origial Boots is now offering FREE SHIPPING on all boot orders! All orders are sent our with Ram couriers straight to your door so rest assured that you will receive your order speedily.

Delivery Times 

We strive to fulfill orders as soon as possible. Under normal circumstances, the time it takes from when an order is placed until it is dispatched for delivery, is 5 working days. For payment by deposit, no dispatch occurs until the money has cleared. Goods are only delivered during office hours on working days. Please make sure you are available in person to accept the goods as you may be asked to produce your ID or the credit card used in the purchaseShould someone else be accepting the order the courier may require their details so please inform us or else you may not receive your goods in a timely manner. 

Returns 

Should an item not meet with your satisfaction for whatever reason you may return the goods to Original Boots within seven days of receipt. You will then get a full refund less all direct costs incurred by Original Boots associated with the order such as actual delivery costs as well as a 15% restocking fee. The goods must be returned with all packaging, documentation and be undamaged in any way. A written reason for the cancellation must accompany the returned goods.